1 hour ticket response
Quick assistance is our key concern and that’s why we’ve got a team of professional technicians who are eager to provide a rapid solution to any question that you might have. Simply send your helpdesk ticket from the Website Control Panel and we’ll reply back to you within one hour in the worst case scenario. As a matter of fact, we strive hard and aim for a 20–minute ticket response time.
An Outstanding Customer Support Service
We’ve got a team of web hosting support techs who are ready to reply to all your questions anytime you are in need of help. Most of our tech support staff representatives have lots of years of experience in the Linux cloud hosting market, which means that you can constantly rely on quick and accurate answers to your concerns.
An Easy–to–Navigate Help Center
To help you get a quick hint on how you can use a certain feature, we have integrated a really intuitive Help section in the Website Control Panel. You can browse through an enormous collection of web hosting account administration articles and website administration articles, take a glance at the F.A.Q. section or check our how–to video tutorials.
