Help and support Channels

  • Video Tutorials
  • Video Guides

  • Our step–by–step video lessons will assist you with any duty in the web hosting Control Panel.

  • Ticketing System
  • A Ticketing System

  • Our technical support staff is on duty 24x7x365 to respond to all your queries. You will have a solution within less than 1–hour after the ticket application.

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Forms of Support

  • Shared Hosting Support
  • Cloud Hosting Assistance

  • If you need advice organizing your Linux cloud hosting account, or need more resources for your sites, simply let us know and we’ll give you the right reply.

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  • VPS Hosting Support
  • VPS Help And Support

  • In case that you encounter difficulties running your SolusVM admin interface, or with any of the web apps your VPS comes pre–installed with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Hosting Help And Support

  • We’ll be at your disposal day and night to give you some help with any given server management process or to help you update the current configuration of your dedicated hosting server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • Semi-dedicated servers are incredibly user-friendly and convenient to use. Nevertheless, if, at any time, you require assistance, you'll be able to trust in our 24/7 tech support service.
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