When your hosting provider offers live chat support, you are able to talk with an agent live and find out helpful information or get an issue resolved in a timely manner. The basic advantage of using chat compared to calling to talk to a live person is that you need just a computer with access to the web, therefore you won't pay any fees if you're in a different country or state. What's more, it is quicker to copy and paste info for example domains, usernames or error messages in other words details which are sometimes hard to give to the other side on the telephone. The real-time chat is also a quicker way to contact your website hosting provider's support crew in comparison to using a ticketing system. What's more, in the event that some issue requires a little more time to be resolved, you're able to do something else while you wait for assistance on the live chat, so you won't waste time - something that's not possible when you're on the phone.

Live Chat Support in Cloud Hosting

As a part of the support services that we offer for all our Linux cloud hosting, we now have live chat support which is available every day, even on holidays. You'll be able to contact us regardless of whether you already have an account or not, because we will assist you with nearly anything, ranging from providing you with common info about our services if you are not our customer yet and you are thinking about obtaining one of our packages, to helping you with creating an e-mail account in an email client. Part of the issues are more technical and time-consuming, which means that you will have to use the ticketing system which is integrated in the Hepsia website hosting Control Panel, but we can save you time and help you in real time on the live chat for various things.

Live Chat Support in Semi-dedicated Hosting

Using the live chat support service that we offer with all our Linux semi-dedicated hosting, you will be able to get the the right answers for any questions you may have or get various troubles taken care of quickly. Our chat service is online each and every day, which means that you'll be able to get in touch with an agent even on holidays and weekends. In the event that you're not sure which package is better for your websites or if our hi-tech cloud hosting platform matches some system requirements, you may join our live chat before you purchase anything. In case you are an existing customer, you're able to find more information about billing issues, account settings and a variety of common tech troubles you may experience, let's say if you cannot install an email account in a client on your computer system. Our live chat can save you lots of time no matter where you are or when you contact us.