If you have never opened a web hosting account or you are switching companies and the new one employs an account management tool that you haven’t seen before, you may get confused about how to execute a certain operation in your account or on your personal computer. That is the reason why, a lot of hosting providers have compiled a knowledge base, which enumerates the most common queries and issues associated with their platform, instead of adding only generic details. This sort of knowledge base will permit you to find the desired info swiftly and easily, so you won’t need to waste lots of time and efforts on issues that may require something as simple as clicking a button or selecting a check box. In this way, not only can you get stuff done, but you can also get to know lots of new and useful details, both about the way you can administer your account and about the way the web hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

If you have ordered your very first cloud hosting account through our company or have transferred your website over to us, you’ll become accustomed to our platform and our created-developed Hepsia Control Panel very quickly due to the fact that we have compiled an extensive knowledge base where you can find all the info that you will ever need – both general info in regard to the web hosting service as a whole and more concrete info about the separate functions that you can make use of and the complications that you could stumble upon. The articles are located in two places. The full article archive is accessible via the Control Panel’s Help section. You can access articles that are dedicated to the different functions in each Control Panel section too. You can become aware of how to accomplish more or less everything, from creating an .htaccess configuration file to administering a mailing list, and all the articles offer step-by-step guides, so you will never become puzzled because of an unclear text. Surely, in case you confront a more specific obstacle and you do not find a solution in our knowledge base, you can contact our customer support staff representatives 24x7.

Extensive Online Documentation in Semi-dedicated Hosting

Our Linux semi-dedicated hosting include comprehensive online documentation where you will find information on all the functions that our in-house built Hepsia hosting Control Panel comes with, in addition to solutions to various questions and predicaments that you might experience. All user guides include detailed explanations, which implies that you won’t need to worry about overlooking something in case you would like to export a database, for example. The troubleshooting articles include a variety of different viable causes of given problems and the solution for each and every one of them, so if you are not able to send email messages even though you have the right outgoing mail server settings, for instance, you can swiftly discover what the reason may be and rectify the issue with a few clicks of the mouse in your email client. As Hepsia has quite a few features, you’ll be able to find related articles in each single section. If you’d rather browse all help articles, click on the Help link, which is located in the upper right-hand side of the screen.